Privacy Policy

Effective Date: November 14, 2025

Introduction

At Rolling Ridge, LLC, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect personal information when you interact with our services, including SMS/text messaging communications.

By engaging with Rolling Ridge, LLC, you agree to the practices described in this policy.

Information We Collect

Personal Information

We may collect the following information:

  • Your name
  • Your phone number
  • Information included in SMS or other messages you send us

Technical & Device Information

For security and operational purposes, we may collect:

  • IP addresses
  • Device identifiers
  • Other technical data used for fraud prevention, security, or service improvement

How We Use Your Information

We use personal information to:

  • Send SMS/text messages related to appointments, inquiries, events, billing, updates, or other business communication
  • Respond to your questions or provide customer support
  • Improve our services and communication efficiency
  • Maintain accurate business records

How We Share Your Information

Service Providers

Your information may be securely processed by our technology partners, including:

  • 17Hats (business management platform)
  • Bandwidth or other trusted SMS delivery providers

These partners use your data solely to deliver communication on behalf of Rolling Ridge, LLC.

Legal or Compliance Requirements

We may disclose information if required to comply with laws, regulations, or to protect our legal rights.

No Sale or Third-Party Marketing Use

Rolling Ridge, LLC will never sell, rent, or give away your personal information — including mobile numbers or SMS opt-in data — to third parties or affiliates for marketing or promotional purposes.
Text-messaging originator opt-in data and consent will never be shared with third parties.

Data Security

We use industry-standard security measures, including encryption and secure storage systems, to protect your personal information.
Only authorized personnel within Rolling Ridge, LLC and its service providers have access to your data.

Data Retention

We retain personal information only as long as necessary to provide services, respond to inquiries, comply with legal obligations, or resolve disputes.

Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request the deletion of your data when legally permissible
  • Opt out of SMS communication at any time by replying “STOP”

Changes to This Policy

Rolling Ridge, LLC may update this Privacy Policy as needed to reflect changes in law or business practices. Significant updates will be communicated through our website or other appropriate channels.

Contact Information

For questions about this Privacy Policy, please contact:

Rolling Ridge, LLC
31101 County Road 133
St. Joseph, MN 56374
Phone: 320-257-7755
Email: info@rollingridgeevents.com
Website: www.rollingridgeevents.com

MS Terms of Service

Effective Date: November 14, 2025

Welcome to Rolling Ridge, LLC's SMS Communication Service.
By providing your phone number and opting in, you agree to the following Terms of Service.

1. Consent & Opt-In

By submitting your phone number, you authorize Rolling Ridge, LLC to send you SMS/text messages related to:

  • Appointment confirmations and reminders
  • Event and service updates
  • Billing or account notifications
  • General venue communication

You provide consent by:

  • Entering your phone number during inquiry or booking
  • Opting in through online forms
  • Requesting communication via text

2. Message Frequency

Messages may be sent periodically as needed to deliver service-related information.
Typical frequency: As needed for appointments, reminders, and service updates.

3. Opt-Out Instructions

You may opt out at any time by replying “STOP” to any message.
After opting out, you will no longer receive SMS messages unless you opt in again.
You may also contact us directly to request removal.

4. Business Information

Rolling Ridge, LLC
31101 County Road 133
St. Joseph, MN 56374
Phone: 320-257-7755
Email: info@rollingridgeevents.com
Website: www.rollingridgeevents.com

5. Privacy & Data Protection

Your data is processed through 17Hats and its SMS provider Bandwidth.
Rolling Ridge, LLC implements administrative, technical, and physical safeguards to protect your data.

No Selling or Unauthorized Sharing

Your personal information — including mobile numbers and SMS opt-in data — will:

  • Never be sold
  • Never be shared with third parties or affiliates for marketing or promotional purposes
  • Not be disclosed except as required to deliver messages or comply with legal obligations

Text-messaging originator opt-in data and consent will never be shared with any third party.

6. Message & Data Rates

Standard message and data rates from your mobile carrier may apply.
You are responsible for charges associated with receiving messages.

7. SMS Campaign Description

Our SMS service is used to provide:

  • Appointment & tour confirmations
  • Reminders for meetings or events
  • Updates about your service or booking
  • Billing notifications
  • General communication related to your relationship with Rolling Ridge, LLC

8. Changes to These Terms

Rolling Ridge, LLC may update these Terms of Service at any time.
Continued use of SMS messaging after changes are posted means you accept the revised terms.

9. Contact Information for Questions

For questions or support related to SMS Terms of Service, contact:

Rolling Ridge, LLC
31101 County Road 133
St. Joseph, MN 56374
Phone: 320-257-7755
Email: info@rollingridgeevents.com