Privacy Policy

Effective Date: November 14, 2025

Introduction

At Rolling Ridge, LLC, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect personal information when you interact with our services, including SMS/text messaging communications.

By engaging with Rolling Ridge, LLC, you agree to the practices described in this policy.

Information We Collect

Personal Information

We may collect the following information:

Your name
Your phone number
Information included in SMS or other messages you send us

Technical & Device Information

For security and operational purposes, we may collect:

IP addresses
Device identifiers
Other technical data used for fraud prevention, security, or service improvement

How We Use Your Information

We use personal information to:

Send SMS/text messages related to appointments, inquiries, events, billing, updates, or other business communication
Respond to your questions or provide customer support
Improve our services and communication efficiency
Maintain accurate business records

How We Share Your Information

Service Providers

Your information may be securely processed by our technology partners, including:

17Hats (business management platform) [Decide: swap to Go High Level / LeadConnector once the CRM migration is live]
Bandwidth or other trusted SMS delivery providers

These partners use your data solely to deliver communication on behalf of Rolling Ridge, LLC.

Legal or Compliance Requirements

We may disclose information if required to comply with laws, regulations, or to protect our legal rights.

No Sale or Third-Party Marketing Use

Rolling Ridge, LLC will never sell, rent, or give away your personal information, including mobile numbers or SMS opt-in data, to third parties or affiliates for marketing or promotional purposes.

Text-messaging originator opt-in data and consent will never be shared with third parties.

Data Security

We use industry-standard security measures, including encryption and secure storage systems, to protect your personal information.

Only authorized personnel within Rolling Ridge, LLC and its service providers have access to your data.

Data Retention

We retain personal information only as long as necessary to provide services, respond to inquiries, comply with legal obligations, or resolve disputes.

Your Rights

You have the right to:

Access, update, or correct your personal information
Request the deletion of your data when legally permissible
Opt out of SMS communication at any time by replying "STOP"

Changes to This Policy

Rolling Ridge, LLC may update this Privacy Policy as needed to reflect changes in law or business practices. Significant updates will be communicated through our website or other appropriate channels.

Contact Information

For questions about this Privacy Policy, please contact:

Rolling Ridge, LLC

‍31101 County Road 133St. Joseph, MN 56374

Phone: 320-257-7755

Email: info@rollingridgeevents.com

Website: www.rollingridgeevents.com